Explore the Episodes

How to Improve Patient Visits Before They Begin

In this episode of The Practice Leader Podcast, Zed and Paul talk with Dr. David Canes, founder of WellPrept, about a simple but powerful shift in how practices prepare patients for their visits.

Power vs. Authority: How to Elevate Your Leadership Impact

As a practice administrator, your title gives you authority—but true leadership takes more than a job description. In this episode of The Practice Leader Podcast, Paul and Zed talk with Meredith Hirsh, CEO of the Hirsh Center...

How to Improve Team Communication in Healthcare

Poor communication is more than a workplace annoyance—it can jeopardize patient safety, slow down revenue, and create daily frustration for your team...

The Administrator’s Playbook for a Healthy Practice Culture

Culture isn’t just a buzzword—it’s the invisible force shaping every interaction in your practice. In this episode of The Practice Leader Podcast, Paul and Zed sit down with Natalie Johnson...

How AI Can Actually Save You Time and Money

AI is everywhere—but that doesn’t mean every AI tool is worth your time. In this episode, Paul and Zed talk with Joe Goldstein, founder of OCS IT about where AI can truly make a difference...

What’s Involved In An Acquisition—And Where Do You Fit In?

For many practice administrators, acquisition details often stay behind closed doors. In this episode, we sit down with Nick Hernandez, founder and CEO of ABISA and former administrator himself, to break down what happens during a practice sale...

What Today’s Best Practice Leaders Do Differently

If it feels like the weight of your practice is on your shoulders, you’re not alone, but you might be leading the hard way. In this episode, Zed and Paul talk with Jim Fedio, Director of Professional Development at Fuel Medical...

Influence, Align, and Earn Trust with your Clinical Teams

What happens when you’re tasked with leading a clinical team, but you don’t have clinical credentials yourself? In this episode, Zed and Paul are joined by Kirk Hughs, Operations Director at University of Utah Hospitals and Clinics...

The Secret to Becoming A Top Practice Leader

You don’t become a great leader by having all the answers. You become one by being open to the right influences. In this episode, Zed and Paul unpack the often overlooked truth about leadership growth: it starts with accepting guidance. Whether it's mentorship you seek or wisdom you absorb simply by being in the room, becoming a better leader requires proximity, humility, and the willingness to admit that you still have things to learn.

Introducing The Practice Leader Podcast

If you’ve ever felt like the only one putting out fires or wondered if there’s a better way to lead your team and grow your practice, you are in the right place. The Practice Leader Podcast is designed for one audience: the medical practice administrator who wants to lead better, grow stronger, and stop feeling like they’re on an island.